Since 1944

Terms of use

Thank you for visiting Specialtyluggage.com.com (the Site). This Site is provided by Specialtyluggage.com, Inc. and/or its affiliates (Specialtyluggage.com) as a service to our customers. Please review the following terms that govern your use of the Site. Specialtyluggage.com reserves the right to update or modify these Terms of Use at any time without prior notice to you. For this reason, you should review these Terms of Use whenever you visit this Site. By accessing, viewing, browsing and/or using the Site after we post changes to these Terms of Use, you unconditionally accept and agree to those changes, whether or not you actually reviewed them. If you violate any of the terms of these Terms of Use you may, without limitation, have your access canceled and you may be permanently banned from accessing, viewing, browsing and using the Site. At the bottom of this page, Specialtyluggage.com will notify you of the date these Terms of Use were last updated.

Using the Site will constitute your acceptance of these Terms of Use. If you do not agree to abide by these terms, you may not use the Site.

Limited License and Site Access

Specialtyluggage.com grants you a limited license to access and make personal use of the Site. You may not download (other than page caching) or modify the Site, or any portion of it, except with prior written consent of Specialtyluggage.com. This limited license does not permit any of the following: any resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its contents; any downloading or copying of account information for the benefit of another entity; or any use of data mining, robots, or similar data gathering and extraction tools. The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without prior written consent of Specialtyluggage.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) on the site without prior written consent. You may not use any Meta tags or any other hidden text utilizing Specialtyluggage.com’s name or trademarks without the prior written consent of Specialtyluggage.com. Any unauthorized use terminates your limited license granted by Specialtyluggage.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to www.Specialtyluggage.com.com so long as the link does not portray Specialtyluggage.com, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Specialtyluggage.com logo or other proprietary graphic or trademark as part of the link without express written permission of Specialtyluggage.com.

Communications

When you visit the Site or send emails to Specialtyluggage.com, you are communicating with Specialtyluggage.com electronically. You consent to receive communications from Specialtyluggage.com electronically. Specialtyluggage.com may communicate with you by email, phone, or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that Specialtyluggage.com provides to you electronically satisfy any legal requirement that such communications be in writing.

Risk of Loss

All items purchased from Specialtyluggage.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the shipping carrier.

Product Descriptions/Content

Specialtyluggage.com strives to be as accurate as possible. However, Specialtyluggage.com does not warrant that product descriptions or other content of the Site are accurate, complete, reliable, current, or error-free. If a product offered by Specialtyluggage.com itself is not as described, your sole remedy is to return the product in unused condition. You understand that by using the Site or any services provided on the Site, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that Specialtyluggage.com shall have no liability to you for content that may be deemed offensive, indecent, or objectionable.

Merchandise Display

Specialtyluggage.com will make every reasonable effort to display its merchandise on briggs-riley.com as accurately as possible. However, various factors, including the display and color capabilities of your computer monitor, may significantly affect what you actually see on your screen. Specialtyluggage.com is not responsible for the display of any color, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy thereof. If you are dissatisfied with any item you purchase from briggs-riley.com, you can return your product within 30 days. Please review our return policy for instructions or call our customer care representatives at 1-412-281-3852 for assistance.

Pricing

Prices displayed on specialtyluggage.com are quoted in U.S. currency and are valid and effective only in the United States. Prices are subject to change at any time.

Information Accuracy

Specialtyluggage.com will use reasonable efforts to include accurate and current information on the Site, but there may be occasions when information on the Site contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability and other matters. Specialtyluggage.com makes no warranties or representations regarding the accuracy of such information and will not be bound thereby. Specialtyluggage.com reserves the right to correct any errors and to update Site information at any time (including after you have submitted your order). We apologize for any inconvenience this may cause you.

Your Account with Specialtyluggage.com

If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and other devices, and you agree to accept responsibility for all activities that occur under your account or password.

Site Security/Access

Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, flooding, spamming, mail bombing or crashing; (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Such violations of system or network security may result in civil or criminal liability.

Returns Policy

Specialty Luggage offers a 30-day unconditional guarantee return on purchases in new, unused and perfect condition as long as the original receipt is provided. We also honor all manufacturers' warrantees of products we sell. If you'd like to send back an item, you have 2 options. If you call us at 412-281-3852, we will send you a shipping label. If you choose this method, we will deduct shipping cost from your return. The other option would be for you to send the return back to us and we will credit you for the full return minus any original shipping fees. Our return policy is another way for us to extend a welcoming hand to customers who are searching for online luggage stores that provide the best service concerning sales of our luggage, handbags, designer briefcases, duffle bags and other travel related products. If at any time you would like to contact our customer service team please feel free to do so. Our online luggage sales and service center is prepared to assist you with any questions you might have concerning the purchase of your luggage, bags, duffle bag, briefcase or attaches or other travel related gear.

If you are returning 6 to 11 units of the same item, there is a restocking fee of 15% which will be deducted from the total refund due to you. We cannot accept a return of 12 or more of the same item. These orders are considered non-refundable. We apologize for any inconvenience, but we cannot make any exceptions regarding this policy. *We do not accept returns on any merchandise that has been personalized with a monogram or company logo. * There is a difference between airline damage and a defective item. Always check the bag upon pickup, and contact the carrier if damage is found from travel. In the event a package is returned to our warehouse as undeliverable due to no fault of our own, we will issue a full refund less the shipping cost. We are unable to reship orders that are marked as undeliverable. You can place a new order on our website at any time. In addition, if you contact us after your order has been placed regarding an incomplete or incorrect shipping address, we will make every reasonable effort to correct the information prior to the package being shipped. Once the package has been shipped, we cannot make address corrections or forwarding requests.

In-Cart Pricing

Items in your Shopping Cart will always reflect the most recent prices displayed on the items' product detail page and take into account how you accessed the Site, the daily promotion and any coupon code you entered. Please note this price may differ from the prices shown for the items when you first placed them in your Shopping Cart. Placing an item in your Shopping Cart does not necessarily reserve the price shown at that time; most Specialtyluggage.com discount offers are for a limited time only, and have stated expiration dates. Accordingly, it is possible that an item's price may change between the time you place it in your Shopping Cart and the time you complete your Checkout. In addition, prices are subject to availability of the product at the time of ordering. While Specialtyluggage.com strives to provide accurate pricing information, pricing or typographical errors may occur. Specialtyluggage.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Specialtyluggage.com shall have the right, at Specialtyluggage.com sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Specialtyluggage.com may, at Specialtyluggage.com sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Please note that this policy applies only to products sold and shipped by Specialtyluggage.com.com. Specialtyluggage.com regrets that we cannot be responsible for pricing errors made on third-party or affiliated web sites, or prices quoted incorrectly in print publications which are not directly affiliated with Specialtyluggage.com.

Notice to Users on Collection of Tax and User Waiver of Damages Owing to Error in Calculation of Tax by Specialtyluggage.com

In states where Specialtyluggage.com has no physical presence, Specialtyluggage.com is not required to collect and remit sales tax for Site purchases. However, some states may require that their residents file a sales or use tax return for items purchased on the Site. We recommend that you consult your state and local tax laws to determine compliance with tax laws and regulations in your area. In Pennsylvania, Specialtyluggage.com collects and remits sales tax. For all purchases being shipped to a physical address in the state of Pennsylvania, you will see the tax calculated on the checkout page before you are asked to confirm the purchase. Specialtyluggage.com uses reasonable commercial efforts to calculate and remit the correct amount of tax required on each taxable purchase, but Specialtyluggage.com does not guarantee the accuracy of the amount of the tax Specialtyluggage.com represents to you as the tax owed. Minor errors may occur owing to the inability to accurately track multiple taxing districts, state and local tax holidays, the timing of rate changes or the application of certain taxes to categories of items Specialtyluggage.com sells. As a result of any error, Specialtyluggage.com may over collect or under collect your tax. In consideration of Specialtyluggage.com allowing you access to and use of the Site, and in collecting and remitting taxes required on your purchases, you hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect and agree to hold harmless Specialtyluggage.com, its officers, directors, employees, agents and representatives, for any harm or other damages you may incur as a result of our error in calculating the taxes you owe for your purchases.

Order Review and Acceptance

Please note that there may be certain orders that Specialtyluggage.com is unable to accept and must cancel. Specialtyluggage.com reserves the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped (unless you are paying via your PayPal account, in which case you will be charged prior to your order being shipped). By way of example, some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by Specialtyluggage.com’s credit and fraud avoidance department. Specialtyluggage.com may also require additional verifications or information before accepting any order. Specialtyluggage.com will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card (or other payment account) has been charged, Specialtyluggage.com will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. Limits on Quantity and Dealer Sales Specialtyluggage.com reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may, without limitation, be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. Specialtyluggage.com will provide notification to you should such limits be applied. Specialtyluggage.com also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of these Terms of Use, dealers or resellers shall be defined as those purchasing or intending to purchase any product(s) from Specialtyluggage.com for the purpose of engaging in a commercial sale of that same product(s) with a third party.

Usage By Minors

The Site is not intended for or directed to minors (typically persons under the age of 18). As Specialtyluggage.com cannot prohibit minors from accessing, viewing, browsing, visiting or using the Site, Specialtyluggage.com must rely on parents, guardians and those responsible for supervising minors to decide which materials are appropriate for minors to view and/or purchase and restrict access accordingly. By using the Site, purchasing products from Specialtyluggage.com or providing Specialtyluggage.com with any information, you represent to Specialtyluggage.com that you are legally permitted to enter into a binding contract (18 years of age or older in most jurisdictions) or, if you are under the legal age of consent, that you have the express permission of your parent or guardian and that any information you provide to Specialtyluggage.com is not inaccurate, deceptive or misleading. Specialtyluggage.com requires that all purchases be made either (i) by individuals who are the age of majority and who can legally enter into binding contracts (typically persons 18 years of age or older, depending on the jurisdiction), or (ii) by minors with the permission of a parent or guardian to purchase items on the Site.

Your Account With Specialtyluggage.com

If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and other devices, and you agree to accept responsibility for all activities that occur under your account or password.

Termination

These Terms of Use are effective unless and until terminated by either you or Specialtyluggage.com. You may terminate these Terms of Use at any time, provided that you discontinue any further use of the Site. Specialtyluggage.com, at its sole discretion, also may terminate these Terms of Use at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Specialtyluggage.com’s determination you fail to comply with any term or provision of these Terms of Use, violate any applicable law or harm the interests of other users, associates, affiliates or us. Upon any termination of these Terms of Use by either you or Specialtyluggage.com, you must promptly destroy all materials downloaded or otherwise obtained from the Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. The following sections shall survive any termination of these Terms of Use: USER REVIEWS, FEEDBACK, SUBMISSIONS, IDEAS SITE SECURITY/ACCESS, PRICING, SPECIALTYLUGGAGE.COM COUPONS AND DISCOUNTS, 110% PRICE GUARANTEE, LIMITS ON QUANTITY AND DEALER SALES, RISK OF LOSS, COPYRIGHTS TRADEMARKS AND INTELLECTUAL PROPERTY, INDEMNIFICATION, TERMINATION, DISCLAIMER/LIMITATION OF LIABILITY, DISPUTES, PRIVACY AND GENERAL.